Privacy Policy

Information We Collect

When you use marivelonix's services, we collect different types of information depending on how you interact with us. Some of this comes directly from you, and some we gather automatically through your use of our platform.

Personal Information You Provide

• Contact details including your name, email address, and phone number when you register for our programs
• Business information such as your trading name, ABN, and industry sector if you're enrolling as an entrepreneur
• Financial data you choose to input into our budgeting tools for educational purposes
• Payment information when you purchase learning programs or consultation services
• Communication records including emails, support tickets, and feedback you provide

Information Collected Automatically

Our systems collect certain technical data to improve your experience and keep our platform secure. This includes your IP address, browser type, device information, and how you navigate through our site. We use cookies and similar technologies to remember your preferences and analyse usage patterns.

How We Use Your Information

We're not in the business of selling your data. Everything we collect serves a specific purpose related to providing you with quality financial education and budgeting support.

• Delivering our learning programs and sending you course materials you've signed up for
• Processing your enrolments and handling payment transactions securely
• Providing technical support and responding to your questions about our services
• Improving our educational content based on how entrepreneurs actually use our tools
• Sending you updates about program changes, new features, or relevant financial education resources
• Complying with Australian tax law and financial reporting requirements

Data Storage and Security

Your information is stored on secure servers located in Australia. We use industry-standard encryption methods to protect data both in transit and at rest. Access to your personal information is restricted to staff members who genuinely need it to provide you with services.

Our security measures include encrypted connections, regular security audits, and strict access controls. But let's be honest – no system is completely immune to breaches. We monitor our systems continuously and have response procedures in place if something goes wrong.

Data Retention Periods

We keep your personal information for as long as you're actively using our services, plus an additional seven years after your last interaction with us. This retention period aligns with Australian tax and business record requirements. Financial data you input into budgeting tools is retained for three years or until you request deletion, whichever comes first.

Sharing Your Information

We don't hand your details over to random third parties. When we do share information, it's limited and purposeful.

All our service providers are bound by confidentiality agreements and are required to handle your data according to Australian privacy standards.

Your Rights Under Australian Privacy Law

You have several rights regarding your personal information, and we're committed to making it straightforward for you to exercise them.

Access Your Information

You can request a copy of the personal information we hold about you. We'll provide this within 30 days of your request. There's no charge for your first request in any twelve-month period.

Correct Your Information

If something we have on file is wrong or outdated, you can ask us to fix it. You can update most details yourself through your account settings, or contact us directly for assistance.

Delete Your Information

You can request deletion of your personal data at any time. We'll remove it within 60 days, except where we're legally required to keep certain records for tax or business purposes. Your budgeting data can be deleted immediately upon request.

Withdraw Consent

If you've opted into marketing communications or data sharing for research purposes, you can change your mind at any time. Just update your preferences in your account or use the unsubscribe link in our emails.

Cookies and Tracking Technologies

We use cookies to make your experience smoother and to understand how people use our platform. Some cookies are essential for the site to function properly, while others help us improve our services.

Essential cookies remember your login status and preferences. Analytics cookies help us see which resources entrepreneurs find most valuable. You can disable non-essential cookies through your browser settings, though this might affect some functionality.

We don't use advertising cookies or share your browsing behaviour with advertising networks. Our analytics are focused on improving educational content, not tracking you across the web.

Changes to This Policy

We review this privacy policy regularly and update it when our practices change or when Australian privacy laws are amended. When we make significant changes, we'll notify you via email and display a notice on our platform.

The "Last Updated" date at the top of this page shows when we most recently revised the policy. We encourage you to review it periodically, especially before providing us with new personal information.

Complaints and Disputes

If you're concerned about how we've handled your personal information, please contact us first. We'll investigate your complaint and respond within 30 days.

If you're not satisfied with our response, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC). They're the independent authority that oversees privacy compliance in Australia.